Country Director, Kenya

Role Purpose 

This is a full-time on-site role for a Country Director Kenya at Chipper Cash. The Country Director will be responsible for overseeing all operations and activities in Kenya, driving growth, managing relationships with stakeholders, and implementing strategic initiatives to support the company’s mission and objectives.You will serve as the primary liaison with government bodies, regulators, and key stakeholders to ensure smooth operations and compliance with local laws. This role requires strong leadership, strategic thinking, and a deep understanding of the financial technology landscape in Kenya.

Who we are

Chipper Cash was founded in 2018 by Ham Serunjogi and Maijid Moujaled, with the aim to “chip away” at the problem of inaccessible financial services, a high population of underbanked consumers, reliance on cash for daily commerce and the difficulty of cross-border transactions. Today, Chipper Cash is connecting more than three million people in Africa, one transaction at a time with an easy-to-use mobile app that makes money transfers fast, secure and free. Whether it’s sending money home to support your family, running a cross-border business or paying local expenses, Chipper Cash saves time, saves money, and opens up new opportunities for Africans everywhere. 

With plans for rapid expansion, the Chipper Cash mobile app is currently available to consumers and businesses in eight countries, including Ghana, Kenya, Rwanda, Tanzania, Uganda, Nigeria, South Africa and the UK. Headquartered in San Francisco, California with offices across the globe, Chipper Cash delivers fair financial services that make the lives of millions of Africans better in a small way, every day. Chipper’s mission is to unlock global opportunities and bring Africa together, one transaction at a time. Come join us.  For more information, please visit our website: www.chippercash.com 

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Main Responsibilities

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• Strategy, planning, and execution for business continuity and growth, particularly as it relates to (a) the Company’s operations in Kenya
• Identifying, developing, and maintaining strategic relationships with business and operational partners and governmental organizations in Kenya to ensure and improve business operations and continuity.
• Providing local market intelligence to help inform global functions on areas such as user behavior, target segments, and competitive intelligence. Deliver country-based marketing campaigns. .  
• Administrative support related to country operations.
• Ensure the Chipper Cash is in compliance with local laws, legislation, and regulations relating to Chipper’s operations in Kenya.

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Strategic Leadership:

• Develop and execute the country’s strategic roadmap aligned with Chipper  global objectives.
• Lead market research and analysis to identify growth opportunities, customer needs, and potential risks.
• Provide strategic guidance on local market dynamics, customer preferences, and competition to drive business success.

Regulatory & Compliance Oversight:

• Act as the primary liaison with regulatory authorities, including the Central Bank of Kenya, Communications Authority, and other relevant government bodies.
• Ensure Chipper complies with all local laws, licensing requirements, and regulatory guidelines.
• Maintain strong relationships with regulators to advocate for policies that foster innovation while maintaining compliance.

Banking & Financial Partnerships:

• Develop and maintain relationships with local banks, mobile money operators, and other financial institutions.
• Negotiate and manage partnerships to ensure efficient operations and strategic alignment.
• Oversee implementation of payment and banking solutions in alignment with Kenyan market standards.

Market Representation:

• Serve as the public face of Chipper Cash in Kenya, attending conferences, events, and media engagements.
• Represent Chipper Cash in industry forums, contributing to thought leadership on financial inclusion and fintech innovation.

Key Qualifications:

Education & Experience:

• Bachelor’s degree in Business, Finance, Economics, or a related field. Master’s degree is a plus.
• Minimum of 8–10 years of leadership experience, preferably in financial services, fintech, or a related sector.
• Strong background in regulatory compliance, licensing, and stakeholder management.

Skills & Competencies:

• Leadership, Strategic Planning, and Decision-Making skills
• Financial Management and Budgeting skills
• Experience in the fintech industry and knowledge of financial services
• Strong communication and interpersonal skills
• Ability to build and maintain relationships with partners, regulators, and stakeholders
• Bachelor’s degree in Business Administration, Finance, Economics, or related field
• Experience working in the financial services sector in Africa is a plus
• Be a self-driven, self-starter. We’re a dedicated, hardworking team collectively motivated by our mission and vision. 
• Have a global mindset. Even at our small size, we have a team that represents  10+ countries, and our global footprint of customers will continue to grow.

Next Steps

If you feel you are a fit, please send in your application (CV + Cover Letter) to careers@chippercash.com. The deadline for application is 15th January 2025.  It means a lot to us that you have taken the time to read through our job description so thank you for your time.  We wish you all the best in your job search. 

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chipper Cash is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know. 

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